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BrynjaHillCommunity Manager

Champion Spotlight - Meet Christian Compton! ⭐️🔦

We’re so excited to announce our very-first Champion Spotlight, Christian Compton! ⭐️ Christian is a Manager of Revenue Solutions & Partnerships at RevOptics and has already been an incredible member in the Champions Hub by leaving tips about Salesloft, responding to other members' questions and posts, and by raising his hand to get involved. Read on to learn more about Christian as our Champion Spotlight! Q: What’s a fun fact about yourself? A: I’m a part-time DJ on weekends and enjoy making song remixes. It’s a creative outlet that lets me experiment with sound and share good vibes with people. Q: How has Salesloft made an impact in your work or team’s success? A: Salesloft has transformed how we track, manage, and improve efficiency in our customer engagements. It’s helped us cut out busywork and focus more on meaningful interactions. The reporting tools, in particular, have provided insights that directly led to process improvements and measurable revenue growth. Q: What is o

321

9 hours ago

sakinnaChampion

Cadence

Hack I Learned to Increase Personalization

Personalization increases success, without a doubt.Where I’ve had issues in the past is being able to enforce it or draw rep’s attention to the fact that they should be personalizing in their cadences or templates. The lovely team at Salesloft informed me that a great and quick way to do this is by creating a custom field called Personalize Here, not mapping it to anything, and then adding to emails where you want reps to personalize.When they attempt to send the email without personalizing, they’ll get an error because the variable isn’t pulling anything in.Definitely not foolproof, as they could remove it, but at least they get the automated guidance that they should be personalizing in-app in real time.

2125

11 hours ago

remyersChampion

Create Automation

Favorite Campaign Automations

Hi team! I work in athletics and sell 12 different sports, which leads to using a lot of candences. I’m curious about people's favorite automation rules they have in their one-off cadences With all the different leads and sports we also have the ability to lose leads once they leave the cadence. I’m also interested in hearing about people's favorite automation rules and how it has helped them to move people from cadence to cadence to keep in contact with people. Automations have been a life saver for me with disposition and sentiment, but that is the real extent that I have used them thus far. Thanks!

1215

11 hours ago

RaeSankLofter

General Tips and Tricks

Create a Data Hygiene Cadence to Manage Bounced Contacts

You’re reviewing your latest cadence performance and notice that some emails bounced back. These emails didn’t reach your contacts, meaning valuable communication hit a roadblock. Instead of letting these bounces disrupt your engagement, set up a Data Hygiene Cadence to re-engage bounced contacts, update their information, and keep your pipeline in top shape. Step 1: Build a Data Hygiene Cadence to address Bounced Contacts To begin, create a Data Hygiene Cadence specifically designed to capture and manage contacts with bounced emails. Unlike your usual prospecting cadences, this cadence is geared toward improving the quality and accuracy of your contact data. In this cadence, start with one "Other" step. This step will prompt you to search for an accurate email address and update the contact’s information so you can get back to engaging them. Your follow up steps will include other methods to contact the Person, like phone, social media, or even old fashioned mail. Step 2: Automate th

445

11 hours ago

Mark TonseticLofter

Platform & CRM

Have you checked out the Salesloft AI Assistant?

Have you used the Salesloft AI Assistant? If you look on the lower-right corner of your screen, you’ll see it represented by a small icon that looks like a speech balloon (click on the icon to launch it). Better yet, you can also find it in the Salesloft platform - go to your Profile, then click on ‘Ask a Question.’ I’d love your feedback on two questions -Have you used the Assistant? How can we continue to improve it? ‘Salesloft AI Assistant’ can be a mouthful. Should we name it to something more personal (for example, like ‘Siri’ on your iPhone)?

13 hours ago

BrynjaHillCommunity Manager

Getting started with Discussions

Introduce Yourself: I'll go first! 🗣️

Hey Champions! We’re so excited to have you here! We built this for you so you can learn from, meet, and network with other users of Salesloft + Drift. So go ahead - drop your role, your latest challenge, what you’re hoping to learn, where you’re based, a fun fact about yourself, or just say hi. We’re all ears!👂🏼 I’ll go first - I’m Brynja (pronounced Brin-Yuh) and I’m the Customer Experience Program Manager here at Salesloft - running our new Champions Hub. 🏆 While I’m based in Boston (Go Bruins), I’m originally from Minnesota where I was born and raised. When I’m not at my desk working on how to level up your experience within the hub, I’m coaching part-time at [solidcore] as a Senior Master Coach 💙💪🏼, traveling near and far (my favorites so far are Australia + New Zealand), and going to concerts - just don’t ask me to sing! 🎶 So that’s a bit about me… Now who’s next?!

MarkBaileyChampion

We are evaluating AI Parallel Dialers to increase the number of live conversations. Any tips?

131

2 days ago

pmurraycc2024Champion

Platform & CRM

User can't import leads form Salesforce to Salesloft

A user cannot import leads from Salesforce to Salesloft. All CRM connections, Chrome ext.., etc., have been checked, re-installed, etc. He clicks on leads and it seems to start moving to the Salesloft screen as if the import will complete, and then the Salesloft screen view just disappears. The leads do not import.Any suggestions?

191

5 days ago

BrianChampion

Platform & CRM

Import bug fix not mentioned in the Salesloft Chrome release notes

I recently logged a support case because several coworkers were having trouble importing a Salesforce report into Salesloft. The import would get stuck on the 100% screen and wouldn’t finish. Salesloft support confirmed it was a bug that their engineering team was investigating.I noticed that a new version of the Salesloft Chrome extension (v1.4.0) was released on 11/14/24, according to the release notes. I went ahead and updated the extension, but I didn’t see anything in the notes mentioning a fix for the import issue. Will the release notes be updated to reflect whether this bug was addressed?Here’s the link for reference:Salesloft Chrome Extension Release Notes

272

5 days ago

silveroliveChampion

Cadence

Using a single cadence to reach to both registered v. attendees in a webinar follow-up cadence?

Has anyone implemented a single team cadence for a post-webinar follow up for both registered and actual attendees? We’d like to provide different messaging to each group on the first step. I was looking at leaving the email step blank and offering two templates for our reps to insert, depending on the lead. Any other ideas?

251

6 days ago

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pmurraycc2024Champion

Platform & CRM

User can't import leads form Salesforce to Salesloft

191

5 days ago

JorgeDiazChampion

Platform & CRM

Salesforce Integration

Anyone know why I cannot use a Salesforce dedicated “Integration User” license for the Salesloft → Salesforce Integration?Salesloft is adamant about giving up a Salesforce User License

jasonhensonChampion

Does anyone use Maildoso or a similar service with Salesloft? Maildoso is telling me that it’s possible and that they have clients who use it with Salesloft but Salesloft support is telling me that it is not supported.

461

1 month ago

AUdurhamlaneChampion

Integrations

The Impact of SMS in workflows

We’ve been with Salesloft for just over 15 months now and it’s proven to be a real game changer for us. Having finally got our organization fully up and running and in full flow, keen to understand others experience of using SMS as part of their workflows?Thanks

881

3 months ago

drew.moldenhauer15Champion

Coaching Your Team

Salesloft For Field Sellers

Hey All, My org has been using Salesloft for the last 4 years primarily for Inside Sales and we absolutely love it! We are looking to expand out the usage into our field selling teams. Does anyone have any experience around Salesloft usage for field sellers? Any features that should be focused on? Thanks!

1994

3 months ago

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