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Hi all,

I have tried this a few times without success so thought I would ask the community.

Has anyone had success pushing Conversation Intelligence data to Salesforce? It is pretty useless for us right now given that the information is locked into Salesloft and I cannot push it to an activity record. They just updated the API documentation (Fetch an extensive conversation | Salesloft API) allowing us to fetch basically any data we want from conversations but it is somewhat useless since I cannot pass a conversation ID along to an event. I was hoping to use Clay to create some systematic actions based on transcript content but I am at a loss on how I could do that without manually exporting conversation IDs every so often and then somehow manually linking them to their respective accounts, opportunities, etc.

Hey ​@ArthurLorente,

 

Conversations is Salesloft owned object today that’s not natively fed to any downstream systems but you’re right in that you could build something with another application using the API.

What were you looking to build with Clay?


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