Skip to main content
Quick Start Videos Academy Office Hours Support Salesloft.com

Product Spotlight 🔦

Command Center & AI Insights

   Dynamic Insights, Smarter Decisions

Take a tour of the Command Center

Command Center Tour

Register for our live learning events

Ask questions & share answers

Best Practices for Refining Emails with the AI Assistant

In today's fast-paced sales environment, time is your most valuable asset. Sales professionals like AEs and SDRs often find themselves spending significant time crafting personalized email replies and unique one-off messages, pulling them away from core selling activities. The Email AI Assistant enhancements are designed to streamline this process, offering a powerful way to refine your emails quickly and effectively.By following these best practices, you can ensure you're maximizing the benefits of this powerful tool while maintaining your personal touch and achieving optimal results in your email outreach.Key Practices:Practice 1: Experiment with Tone Options for Optimal Resonance The AI Assistant offers a range of tone adjustments to help you tailor your message to different recipients and situations. You can explore options from "More Formal" for executive communications to "Casual" for warm leads, and even options like "Confident" or "Empathetic." Understanding how different tones affect the perception of your message is crucial for building rapport and achieving your communication goals. Experimenting will help you identify the most effective tone for various scenarios.Example of a “More Formal” default promptPractice 2: Maintain Your Authentic Voice as You Enhance While the AI Assistant is a powerful tool for refining your email drafts, remember that its purpose is to enhance, not replace, your unique voice and perspective. Always review the AI-generated text to ensure it aligns with your personal communication style and the nuances of your relationships. Think of the AI as a helpful editor, providing suggestions that you can then adapt and personalize to sound authentically you.Adjust a prompt to your voice and tone Practice 3: Prioritize Careful Review for Sensitive Communications For emails dealing with complex, delicate, or highly sensitive topics, a thorough review of the AI-generated text is paramount. While the AI aims to improve clarity and tone, it's essential to ensure the refined message accurately conveys the intended meaning and avoids any unintended implications. Your judgment and understanding of the specific context remain critical in these situations.Embracing these best practices will enable you to effectively integrate the AI Assistant into your email workflow, leading to more efficient communication, personalized outreach, and ultimately, greater success in your sales endeavors. By strategically experimenting with tone, maintaining your authentic voice, and prioritizing careful review, you can harness the full potential of this feature to elevate your email game. 

Sideline Strategy of the Week: Cadence Attribution

Hey Champions,  Happy Wednesday! Here’s your latest Sideline Strategy of the week.  Andi Gunadi, Solutions Architect, is here to talk about how you can make sure your cadences get credit for meetings and opportunities.  Watch the ~3 minute video about attribution below and make sure to drop your questions for Andi in the comments 👇🏼  Thanks for tuning in! 🎬

Saleslove On Tour Session: Building Your Modern GTM Playbook (London)

Despite significant investment, the vast majority of GenAI initiatives fail. Yet, 5% of companies are realizing outsized AI ROI, according to recent MIT research. What makes these companies successful? It’s not model quality or regulation.  It comes down to a specific approach that marries technology with culture and process. This session covers the best practices for building your AI-first GTM plan and will provide you with an actionable framework for maturing your revenue program.  You'll have an opportunity to baseline your current AI maturity and will leave with a personalised roadmap to achieving AI success. Access this Saleslove On Tour session deck below and fill out the workbook prompts for added learning! 💚 Prompts: What are the 1-2 moments in my sales process where I think AI could make the most impact? What are my key use cases?What metrics could I measure as early indicators and use as internal proof to begin building consensus?​​​​​​How will I best ensure my AI programs are successful? How do I ensure that reps aren’t left behind? ​​​​​​Have questions or want to share your takeaways? Drop them below!

Update contact owner ( using SL account owner)

Hi, as contacts are owned by several persons of the account team in D365 we have no option to automate the contact ownership in SL. Is there any way with a play that we can update the contact owner to the account owner or any other suggestions  .. I get stuck at this point Would love to see an option to update to current account owner. 

Sideline Strategy of the Week: Drift AI Overview Report

Hey champions!  Happy Wednesday and Sideline Strategy day!  This week Brie Kriel, Enterprise CSM, is here to talk about the AI Overview Report in Drift, which shows CMOs and marketers how their Drift AI Agents are performing. 📊🤓 🎬 Watch the ~5 minute video below and drop any questions or thoughts for Brie in the comments  Looking for more information? Check out our Help Article here 📚 Thanks for tuning in!  Have a topic you’re hoping to see in the coming weeks? Let us know in the comments below!   

Want to read the highlights on Command Center & AI Insights?

Read our Command Center overview

Get hands-on learning through our eLearning course.

Enroll in Command Center Fundamentals

Terms & ConditionsCookie settingsAccessibility statement