If any of the following use cases sound familiar, it’s time to set Cadence enrollment limits. Limits may seem like a small config setting—but they can make a big difference in protecting the buyer experience and keeping your team aligned.

Here’s when limits matter most:

🧭 You work shared books of business
When multiple reps work the same territory or account list, people can get pulled into multiple cadences unintentionally. Enrollment limits help ensure a single, clear message reaches the prospect—and prevent two reps from sending mixed signals.

🔁 You rely on automated enrollment
Automation scales your reach—but without controls, it can lead to over-enrollment. If cadences are triggered by synced lists or automation rules, a person might end up in several workflows at once. Limits act as a safeguard, making sure automation stays buyer-friendly.

📬 Your cadences cover different use cases
When you have cadences for everything from inbound follow-up to renewal engagement, someone may qualify for more than one. Enrollment limits help your team focus on the right message at the right time, instead of creating unintended noise.

Tips for Setting Limits Thoughtfully

• ✅ Start with a combined enrollment limit across all cadences to keep things simple.
• 🧠 Review cadence purpose and audience overlap to decide if separate personal vs. team limits are needed.
• 👀 Keep an eye on limit exceptions—if reps are constantly hitting the cap, revisit your logic or enable the “Override Cadence Enrollment Rules” permission for specific use cases.

A smart cadence strategy isn't just about what you say—it's about how often you say it and who it comes from. Enrollment limits help make sure your message lands the way you intended.