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Question

Chrome Extension Disconnection Issues

  • November 14, 2025
  • 1 reply
  • 5 views

Anyone else have constant disconnection issues with the Chrome Extension? Each and every day, and sometimes multiple times a day, my team members have to re-login with the Chrome Extension.

Unfortunately there is no glaring !! RECONNECT NOW !! notification or icon for the users so half way through their day emails stop be tracking into SFDC. 

Wondering if anyone else has come across this issue and if there is a solve. Any ideas welcome :) 

1 reply

RebeccaHeyse
Champion
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  • Champion
  • 7 replies
  • November 14, 2025

Yes, we had this same issue and it occurred for me numerous times as an admin in the platform also. I believe this actually was a bug and just had an update today on it. I would check that all the users are on the chrome extension version v1.6.29