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See what's new in Salesloft!

In this article, we will highlight Salesloft's newest features and functionality. We've grouped these releases into the following product areas:
 

Rhythm & Cadence

 

Follow-Up if No Reply

Follow-Up if No Reply is an email follow-up reminder that you can set up when you compose an email, helping you to stay on top of communication.

Who: This feature is available to all Salesloft users.

Where: Follow-Up if No Reply is configured within the email composer by each user.

How: While composing an email, click the checkbox at the bottom of the composer to configure the reminder. To learn more, check out the Create Follow-up Task for No Reply Email article.  
 

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Play Outcomes

Play Outcomes leverages an underlying influence model to show detailed insights into the performance of Plays over the last 90 days, including key metrics like meeting rate, opportunity rate, win rate, average sales contract, pipeline generated, and revenue generated; and how the changes over time compared to the previous 90 days. 

Who: This feature is available to all users with access to Plays via Plays: Manage permissions.

Where: Play Outcomes can be viewed in the Play overview pages and within Analytics Reports (Content Performance: Plays). Users may need to scroll over to the right to view the influence metrics. 

How: Check out this Play Outcomes article to learn more about how to measure and interpret the outcomes of your Plays.
 

Channels & Conversations

 

Collaboration Licenses

Collaboration Licenses provide users limited access to Conversations, allowing them to view recordings, add comments, and access conversational data without providing full access to the Conversations platform.

Who: This feature is available to all Salesloft teams with an Advanced or Premier license. Collaboration licenses are assigned by a team admin.

Where: Collaboration Licenses are assigned from the Users Settings. When a user is assigned a Collaboration License, they will have limited access to the Salesloft platform. To learn what is included in the Collaboration experience, check out the Getting Started With Collaboration Licenses article.  

How: To learn how to set up Collaboration Licenses, check out Manage User Settings.
 

Conversation User Settings Redesign

Conversation Settings have been  redesigned to provide a more streamlined and user-friendly experience.

Who: This feature is available to all users.

Where: Conversation Settings are located under the Communication section of the Settings page.

How: Check out the Your Conversations Personal Settings article to learn more about Conversation Settings. The settings may vary based on your Conference Provider. Check out the following articles for more information: 

 

 

Platform, Data, & CRM

 

SCIM Enhancements

We have updated the Okta Enterprise SCIM implementation so that our new integration can provision users with: 

  • Custom Roles
  • License
  • Group Assignment 
  • Adhere to SCIM Enterprise 2.0 specifications

How: Check out the SCIM Enhancements article to learn more.

Deprecation Notice

In January 2025, Salesloft will deprecate the following features: 

  • Contact Dashboards in Salesloft Deals 
  • Drift Video: Check out our Drift Video Offboarding article for more information. We recommend Vidyard as Salesloft’s preferred video partner. 

For more information, check out the Feature Deprecation Process

Great idea on “ Follow-Up if No Reply”!! It says it’s already available for the users, however, I don’t see where it can be set up, as not available in my email composer (don’t have it from one-off e-mail as well as from play). Any tips, please?


When will we have the ability to trigger calls based on specific emails or cadences? I like the idea of plays but if you have cadences AND plays going, it can be too much.


@Tetiana Bukhanova Great question. The Follow-Up if No Reply release is rolling out to all customers this week. If you do not have access by the end of this week, please let us know. 


Great idea on “ Follow-Up if No Reply”!! It says it’s already available for the users, however, I don’t see where it can be set up, as not available in my email composer (don’t have it from one-off e-mail as well as from play). Any tips, please?

+1 to this, I’m not seeing it available in the platform


I really like the follow up if no reply however it doesn’t look like it’s available through the chrome extension or outlook extension. Any insight on when this will be available? Thanks!


I really like the follow up if no reply however it doesn’t look like it’s available through the chrome extension or outlook extension. Any insight on when this will be available? Thanks!

100% agree, many reps live on that extension.. Great feature and would be nice if it could show up when using the extension


I really like the follow up if no reply however it doesn’t look like it’s available through the chrome extension or outlook extension. Any insight on when this will be available? Thanks!

100% agree, many reps live on that extension.. Great feature and would be nice if it could show up when using the extension

This will be live in the extension next week - glad to hear you’re excited about it!