On this page, we'll be highlighting the new features you'll find in Drift during the month of August. We'll also include which billing plan is tied to each feature, and link to accompanying documentation when available.
Multi-Entity Segmentation
Feature: Multi-Entity Segmentation
Billing Plan Required: Multi-Entity Segmentation is available on the Premium, Advanced, and Enterprise Plans
Description: Multi-Entity Segmentation updates the Contact and Account segment builders into a unified experience that allows you to create segments that are a combination of both Account and Contact attributes.
Reference Documentation: Segments
Location: You can access Multi-Entity Segmentation by navigating to Visitors > Segments
Prospectory Activity Data in Salesloft
Feature: Prospectory Activity Data in Salesloft
Billing Plan Required: Prospectory Activity Data in Salesloft is available on the Premium, Advanced, and Enterprise Plans
Description: Prospectory Activity Data in Salesloft pushes Prospecting data from Drift directly into Salesloft providing a more unified selling experience for your sales reps.
Location: Prospecting Activity Data from Drift can be found in the Live Feed within Rhythm or on the contact record in Salesloft.
Bionic - Source Improvements & Response Refinement
Feature: Source Improvements & Response Refinement
Billing Plan Required: Source Improvements & Response Refinement are included with a Bionic Chatbots purchase
Description: Source Improvements allow you to correct the source that the Bionic Chatbot is generating its responses from. Response Refinement allow you to tweak the bot's response using natural language processed directions
Reference Documentation: Bionic Chatbot
Location: Source Improvements and Response Refinement can be found by navigating to Playbooks > AI Response Testing