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What playbooks has everyone seen the most impact on their business? Any tips and tricks that have improved your engagement rates?

Great question! To really maximize the impact of your Drift Playbooks, I’d suggest kicking things off with audience-focused playbooks that are tailored to specific segments or even areas of product/service interest. By zeroing in on the unique needs and behaviors of each group, you can craft more personalized and relevant messaging that truly resonates.

Also, don’t shy away from A/B testing different hooks and even small changes in language throughout the playbook. This kind of testing is key to understanding what clicks with your audience and fine-tuning your messaging for the best engagement. Sometimes, even small tweaks—like adjusting your hook, call-to-action phrases, or the overall tone—can make a big difference in your response rates.

Experimenting with these elements can give you valuable insights and help you keep optimizing your playbooks for even better performance.

I'd love to hear what others have tried or what your thoughts are!


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