Monique -

We enable each group manager via permissions to manage their own participants. This moves management to the edge. We also monitor and enforce group cadence, template and snippet filters to keep things clean for each group - once you get over 20 groups or so the content can be hard to find for the teams if you don’t limit visibilities.

​@Monique Beaudouin - ​@brianolis answer is actually great and we would typically recommend the same approach. The team is looking at options to be able to ingest this from CRM. 

There is a permission setting in Roles & Permissions