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Hi fellow Lofters - I’m a Salesloft admin for my org and I wanted to see how other admins and users might navigate this “issue.”

Our org has established a domain send limit and it sometimes frustrates reps as they are trying to engage their prospects/customers (and especially multithread).  A particular problem some reps have is not knowing when/why they’ve hit our daily domain limit.

Has anyone else found a way to easily investigate how many cadence emails are being sent to a particular domain?  Perhaps a Salesforce report?

Curious to hear how other Salesloft teams are helping their reps with this.

Hi ​@Monique Beaudouin 👋

Great question! A couple of quick thoughts to point you in the right direction:

If you’re in-platform, I’d recommend heading to the Account Activity view and filtering by email activity or cadences. That’ll give you a clean, single-pane snapshot of either email and cadence engagement at the account level

Also worth noting -- if you’re using the Salesloft Insights package, there are a few additional reporting views that could be useful here. The Active Account Penetration report, for example, can be especially insightful when filtered by account or rep, depending on what kind of actions you’re looking to drive from the data.

Curious to hear how others are tackling this—what reports or views are you using, and how are you acting on what you're seeing?


Hi ​@Monique Beaudouin, the domain send limit is typically to help avoid spam reports, overlapping cadences to one company or help prevent reps prospecting one single account too aggressively. 

To see a report on emails sent to accounts inside Salesloft, as an admin you can select Analytics >Prospecting results > Accounts (then organize from most sent to least sent emails, listing by account name). 

To help avoid running into the limits, we’d advise:

1. On the prospecting side, they should limit the number of contacts they add at a single account and aim to cover more accounts a fewer contacts per-account when sourcing data. (This typically helps improve outbound results). 

2. You could increase the quality bar for contacts being added in general. Something like Allegrow automatically removes invalid, dead and spam trap contacts before the enter cadences, so that these contacts that add little value don’t eat into that per-domain quota. 

3. Specifically for multi-threading -- Based on the Salesloft docs, the domain limit should only impact cadence emails. So doing manual one-off emails inside Salesloft should be a way to workaround this for multi-threading. You could also adjust the domain send limit to be more generous if it’s very low. 


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